Contact details

Emergencies and work near gas pipeline

Working near a gas pipeline

020 447 8713

If you are planning work near a gas pipeline, contact us three working days before your scheduled workday.

Central Control Emergency Number

05 3751 555

Emergencies, accidents or leaks of the transmission pipes.

Leaks or accidents regarding transmission pipelines

05 3751 555 or the Emergency Response Centre 112

In case of an emergency or any leaks or accidents relating to transmission pipelines, contact our Central Control.

Central Control

020 447 8713
keskusvalvomo@gasgrid.fi

Statements, on-site pipeline location guidance and works near a gas pipeline.

Customer service and land usage

Customer service (methane network)

customerservice@gasgrid.fi

All customer service topics in one place:
registration, agreements, prices, services, datahub, connection service, technical support etc.

Permits and statements for natural gas network

lausunnot@gasgrid.fi

Written permits and statements concerning the current natural gas network.

Safety-related observations

info@gasgrid.fi

If you notice anything unusual in the vicinity of the gas transmission pipeline, please let us know.

Hydrogen network land usage questions

maankaytto@gasgrid.fi

Matters related to land use for the national hydrogen network.

Hydrogen related inquiries

vety@gasgrid.fi

Questions related to hydrogen network development or market.

Locations of our offices

Kouvola office
Kiehuvantie 189, 45100 Kouvola
Google Maps

Espoo office
Keilaranta 13-19 B, 02150 Espoo
Google Maps

Imatra office
Räikköläntie 170, 55100 Imatra
Google Maps

Mäntsälä office
Hyvinkääntie 565, 04680 Hirvihaara
Google Maps

Inkoo office
Öljysatamantie 151, 10210 Inkoo
Google Maps

Billing Addresses

Gasgrid Finland Oy

Business-ID: 3007894-1
E-Invoicing address: 003730078941
Operator Code: BAWCFI22
Operator: Basware Oyj

E-mail for invoices
invoices.gasgrid@bscs.basware.com
Please send PDF files only.

Floating LNG Terminal Finland Oy

Business-ID: 3285669-8
E-Invoicing address: 003732856698
Operator Code: BAWCFI22
Operator: Basware Oyj

E-mail for invoices
invoices.floatinglngterminal@bscs.basware.com
Please send PDF files only.

Gasgrid Vetyverkot Oy

Business-ID: 3331856-8
E-Invoicing address: 003733318568
Operator Code: BAWCFI22
Operator: Basware Oyj

E-mail for invoices
invoices.gasgridvetyverkot@bscs.basware.com
Please send PDF files only.

Media inquiries

Whistleblowing channel

We want to act responsibly and receive reports of misconduct from stakeholders so that we can continuously improve our operations and address deficiencies. The company’s updated whistleblowing channel meets the requirements of the EU Whistleblowing Directive. Reports of breaches of legislation or unethical conduct are welcome on the channel.

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